Covid – 19 and Canada Post | Update

Your order may be delayed up to a couple of days due to Covid-19. We are working as diligently as possible to ensure these delays are minimal. However, we want you to be informed. We apologize for any inconvenience and we hope you are staying safe at home. Thank you for your support and we appreciate you even more during times like this.

Due to a recent increase of lost, delayed and seized packages by Canada Post, at this time we are no longer guaranteeing any orders being shipped to Nunavut, Northwest Territories, Rural Quebec, or First Nations Reserves. Order at your own risk if shipping to these locations. Apologies for any inconvenience and please contact us for any questions.

*PLEASE NOTE* As a default for all shipping we add signature required unless you choose the option to opt out of signature.  Due to Covid-19 we have experienced parcels being drop at the door when signature is required because of social distancing guidelines.  They are supposed leave a pick up card with information on where the closest Canada Post is to pick up.  This kind of thing is out of control but we have had communications with Canada Post about this.  In the mean time please make sure you make other arrangements so your parcel can be secured if they do just leave at your door when signature is required.

You can see the full announcement from Canada Post here

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